Video Conferencing

Introduction Your agency went hybrid two years ago. Staff work from home three days a week. Board meetings happen over video. Public hearings stream live. Case workers meet clients remotely. Then your auditors asked: “Where do your video recordings actually live? Who can access them? How do you know a contractor’s personal laptop meets security […]

Introduction The compliance officer at a wealth management firm was conducting routine review of video call recordings when she noticed something that made her blood run cold. During a client portfolio review, the financial advisor had screen-shared sensitive account information—but the recording clearly showed someone else in the room behind the advisor, photographing the screen

The Chief Judge of a state district court recounted the moment virtual hearings became unavoidable: “March 2020. COVID-19 hit. We had 2,400 cases on the docket. Courts physically closed. We faced constitutional crisis—defendants’ right to speedy trial was being violated by the day.” “We scrambled to implement virtual hearings using consumer video platforms. The first